17 - Terms of Service and Privacy Policy

Revision as of April 23, 2024

17LIVE App User Rules

17LIVE Service Terms

These Service Terms set forth the terms and conditions, as well as rights and obligations regarding your download, installation, registration, log-in, and use of 17LIVE Service (as defined below) between you and 17LIVE Group (hereinafter referred to as “17LIVE”). Please read the terms and conditions carefully as they affect your interests.

17LIVE Service is only provided to whoever has attained the age of 12. If we find that you are younger than 12 years old and have registered for an account, 17LIVE will refuse to provide all or part of the services to you. Notwithstanding, if you are a Japanese citizen and reside in Japan, you have acknowledged and agreed that any person younger than 18 years old is not allowed to use 17LIVE Service between 10 PM and 5 AM.

When you access the webpage that shows the “17LIVE Service Terms” to register 17 account for the first-time, and continue to register, log in, and use 17LIVE Service, it will be deemed that you and/or your legal representative have , spending reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, same below) and truly understood them, and agreed to abide by the foregoing Service Terms and the policies. For example, in Taiwan, if you are under 18 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

Definition:
  1. 17LIVE Service: the term “17LIVE Service” in this Service Terms means the online services provided by 17LIVE through its Service Software (17LIVE App) and Service Website (https://17.live/), such as live streams, online videos, and online shopping. 17LIVE Group companies and their successors are entitled to make any change to said software and website, including but not limited to a change of name, domain name, or additional content.
  2. 17LIVE Group: is the collective term referring to 17LIVE and its affiliates.

  1. Service Provider and Change of Service Terms

    1. You agree that 17LIVE may, as required for its operation and at its sole discretion, arrange or appoint another 17LIVE Group company, its successor, or collaborative partners approved by 17LIVE to carry on the operation of all or part of 17LIVE Service and continue to apply these Service Terms.
    2. 17LIVE Group companies and their successors may modify these Service Terms, and may publish the new provisions, policies or rules of 17LIVE Service and its Software/Website at any time. Whenever it is practicably possible, 17LIVE will notify you about the modified service terms and new content by means of website announcement and/or notification in the application. Please do not continue to log in or use 17LIVE Service if you do not completely agree with the modified terms of service or any new content. If you continue to log in or use our services, it will be deemed that you and/or your legal representative have carefully reviewed service terms for more than five days and truly understood them, and agreed to abide by the modified service terms and new content.

  2. Special Provisions for Individual Services

    1. 17LIVE Service and its Software/Website contain information or links to certain information content lawfully obtained by 17LIVE, and include other individual services lawfully operated by 17LIVE Group companies. These services may exist as independent modules on 17LIVE Service and its Software/Website. 17LIVE is entitled to add, reduce, or change the settings and services of these special modules from time to time.
    2. Meanwhile, the above individual services may need your acceptance of the protocols specifically prescribed for those services, or the rules binding upon you and the providers of such services. 17LIVE will provide these protocols and rules for your review in a predominant way. Once you have started using the above services, you will be deemed to have accepted and agreed to be bound by the user terms of individual service at the same time.
    3. If you wish to use the service provided by 17LIVE’s collaborative partner or 3rd party which you may access through 17LIVE Service, you should comply with the user service terms of such 17LIVE’s collaborative partner or 3rd party in addition to 17LIVE Service Term. You will be responsible for, and 17LIVE will not involve itself, in resolving any dispute, loss, or damage incurred due to services provided by such 17LIVE’s collaborative partner or 3rd party.

  3. Download, Install, Register, Log in and Use 17LIVE Services

    1. To use 17LIVE Service, you have to download and install the official version of 17LIVE software from 17LIVE or its collaborative partner, register an account, and log in. You may also register an account and log in from the official website of 17LIVE Service. If you attempt to use 17LIVE Service through any nonofficial software or website of 17LIVE Service, 17LIVE will not be responsible for any loss incurred to you thereof.
    2. 17LIVE may develop different versions of 17LIVE Service for different endpoint devices (such as mobiles or computers). You should obtain, download, install and update the appropriate version of the software based on the actual conditions of your device. If you no longer need to use 17LIVE Service, you may uninstall the software on your own.
    3. To better improve the user experience and service, 17LIVE will provide software updates for 17LIVE Service from time to time (including but not limited to software modification, upgrades, function enhancement, development of new services, replacement of software). To ensure 17LIVE Service availability, software security, and improve the user experience, 17LIVE will notify you in an appropriate manner such as website announcement and/or notification in the application after the update of 17LIVE Service and the software. You may decide whether to accept the updated version or service. If a user does not accept this, part of the features may be restricted or become unavailable accordingly.
    4. Unless otherwise expressly authorized by 17LIVE in writing in advance, you may not make any unauthorized login or use of 17LIVE Service and its Software/Website in any form, including but not limited to adaptation, copying, distributing, vertical search, or transaction.
    5. You understand that you will have to prepare the endpoint device (such as mobile, computer and other devices) related to 17LIVE Service and its Software/Website in order to use 17LIVE Service. Once you activate 17LIVE Service software or log in to the 17LIVE Service website on your endpoint device, it will be deemed that you have used 17LIVE Service software and 17LIVE Service. To fully implement all functions of 17LIVE Service, you need to connect the endpoint device to the internet, and afford all necessary expenses (such as data charges, internet fees).
    6. Without the consent or full authorization of a right holder, you may not register any account for any person other than you yourself.
    7. 17LIVE provides the registration channel to you. You may choose the combination of digits/characters for your username in compliance with the laws and 17LIVE Rules of User Conduct, and set the password according to the security requirements on your own. Your username and password will be the certificate for you to log in and use 17LIVE Service.
    8. You understand and promise that your username does not violate any national laws and regulations, as well as the terms, policies, and rules of 17LIVE; your username, profile picture, introduction, and registration information, as well as other personal data does not contain any illegal and unacceptable information; you shall not use another person’s name to create the account without permission (including but not limited to impersonating another person’s name, title, font size, profile picture, and other misleading ways); and that you will not register a 17 account with malice (including but not limited to frequent registration or bulk accounts). 17LIVE is entitled to review the registration information submitted by you.
    9. The ownership and rights to and in the account you registered with 17LIVE Service belong to 17LIVE. You will solely have the right to use that account after you complete the registration process. The account is for your personal use only. Without 17LIVE’s written consent, it is prohibited to let anyone else use the account as a gift, grant for use, lease, transfer or sale, or in any other manner. If 17LIVE reasonably believes more than one user uses the same 17 account, 17LIVE is entitled to block such users and 17 account without any legal responsibility.
    10. You should not snoop on the log in information of any other person, or log in to another 17LIVE user’s account, or cause any detriment to the security of other 17LIVE users’ accounts.
    11. You should not share the password or other log in data for the 17LIVE Service and its Software/Website with anyone, or cause any detriment to the security of your 17 accounts.
    12. You are fully responsible for any activity under your account, including but not limited to data modification, statements, payments and other operations on 17LIVE Service. If you find anyone using your account without your permission, or other security vulnerabilities, you should immediate notify 17LIVE. 17LIVE hereby reminds you to properly protect your username and password and change your password regularly for the safety of your account.
    13. You should log out safely after your use. You are sole responsible for any account theft or lost password due to improper custody. You can notify 17LIVE to recover your username or password immediately after you lose your username or forget your password. You understand and acknowledge that the password recovery system requires consistency between the information provided by the requestor and the data recorded on the system, and is unable to identify whether the requestor is the authorized user of the account.
    14. Every 17 user can only own one 17 account. The way to register 17 account: (1) register with your cell phone number (2) register with a third party platform account legally owned by you. If 17LIVE reasonably believe an user uses more than one 17 account, 17LIVE is entitled to block such user and 17 accounts without any legal responsibility.
    15. You are solely responsible and 17LIVE does not assume any liability for any theft or loss of account due to another’s malicious attack, any cause attributable to yourself, or force majeure.
    16. If you use 17LIVE Service on behalf of a legal entity, you represent and warrant that you are fully authorized to enter into a contract for such legal entity, and your authorization will remain in effect.
    17. You understand and agree that if you do not log in for more than one consecutive year after you register an account, 17LIVE is entitled to deactivate or delete your account at any time, and the Baby Coins in the account will be void, unless otherwise provided by the laws of your jurisdiction or territory.

  4. Advertising

    1. You understand and acknowledge that 17LIVE may display commercial ads, promotions, or information (including commercial or noncommercial information) from the third-party vendors of 17LIVE on 17LIVE Service and its Software/Website. You should determine the truthfulness and reliability of such ad or promotional information at your sole discretion and on your own responsibility. Unless otherwise expressly provided by the law, you are solely responsible and 17LIVE does not assume any liability for any purchase or transaction based on such ad or promotional information, or any damage or loss incurred due to the foregoing.
    2. You understand and acknowledge that your express opinion, trust, discovery, or firsthand experience about a specific product on 17LIVE Service may constitute a recommendation or testimonial of advertising. You will be solely responsible for, and 17LIVE will not involve itself in, any misleading result caused by such advertising.
    3. Some of 17LIVE Service is supported by advertising revenue. Therefore, 17LIVE Service will display ads and marketing events. You agree that we can place these ads and marketing events on 17LIVE Service or the content published by you, even though this may cause your content to be edited, changed and/or modified. You also agree that we can edit, change and/or modify your content, or change the method, pattern, and/or scope of the ads and marketing events without a notice obligation.
    4. You understand that we might be unable to mark every chargeable service, sponsored content, or commercial message in 17LIVE Service or the services related to 17LIVE Service.

  5. Purchase Baby Coins

    1. You clearly understand and agree that you might have to firstly purchase some Baby Coins through the sales channel recognized by 17LIVE in order to use the specific features (such as giving present, playing games) in 17LIVE Service. In case of any violation of the foregoing, 17LIVE may deactivate or delete your account, and you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.
    2. You clearly understand and agree that the purchase of Baby Coins is a deliberate conduct, and 17LIVE will not to refund any money for the reasons provided by you. If you purchasing Baby Coins through specific app store and cancel an order following the rules of the app store, we will take back the Baby Coins that are already used by you, as well as any effect associated with the use of Baby Coins (including but not limited to sharing royalties, level, experience, or ranking).
    3. You understand and agree that any free event Baby Coins acquired on 17LIVE Service (such as Baby Coins giveaways, throwing moon blocks) cannot be redeemed for cash.
    4. 17LIVE Service strictly prohibits any user from acquiring cash from another user under any circumstances, and from conducting cash transactions , or selling Baby Coins or being an agent of sales of Baby Coins , or selling or lending accounts in private. In case of any violation of the foregoing, you agree that 17LIVE may deactivate or delete your account, and you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.
    5. You agree that we will only implement necessary modifications and adjustments for any error of the Baby Coins balance in your account due to the maintenance or other technical failure of 17LIVE Service and its Software/Website.
    6. You understand and agree that all free Baby Coins earned on the 17LIVE Service are valid for one year. There might be different procedures or restrictions on the use of Baby Coins based on respective law/regulation and user rules according to the region where user purchase the Baby Coins. ( for example, 17LIVE might remove the Baby Coins from user's 17LIVE app account directly without notification in advance after the expiration date of Baby Coins.)
    7. You understand and agree that in the 17LIVE service:
      1. The free baby coins obtained are valid for 180 days from the date of acquisition.
      2. The purchased baby coins may have different processing procedures or usage restrictions based on the purchasing region of the baby coins, due to regulatory requirements and service terms in different regions. (Including but not limited to 17LIVE may reclaiming baby coins from users without prior notification after the expiration of the baby coin usage period)

  6. Mechanism of Sharing Royalties

    1. Based on the contribution of your account (the popularity of your live streams, posts, pictures and/or short clips on 17LIVE Service), you will be entitled to certain royalties. You can receive the royalties only when the accumulated royalties in your account have reached US$100. You have to enter the receiving account information to obtain your royalties. Our payment schedule is once every month.
    2. If you violate the Rules of User Conduct of 17LIVE, we will deactivate or delete your account, and you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.
    3. 17LIVE may determine the royalty calculation method at its decision. We reserve the right to modify the royalty calculation method at any time without additional notice. If you log in and use 17LIVE’s services, it will be deemed that you have agreed upon and accepted our full right for calculating and paying royalties.
    4. If you cancel the order at the app store after purchasing the Baby Coins, we will take back the royalties associated with those Baby Coins given by you. If we find that you have frequently cancelled orders, we will deactivate or delete your account, and you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.

  7. Game/Activity

    1. 17LIVE might release different games/activities on 17LIVE Service for better experience for the user from time to time. The user might be randomly given gifts or presents according to different games/activities:
      1. Fruit Farm: The odds of each game will not be affected by former game result. The game odds of three different fruits [Strawberry43.75%]、[Pineapple 12.5%]、[Blueberry 43.75%]
      2. Luxury Dice: The game odds of three different dice results [Small (4-10) 48.61%]、[17Leopard 12.5%]、[Large(11-16) 47.22%]
      3. Onmyoji: The game odds of three different characters [Kitsune 33.33%]、[Enmusubi 33.33%]、[Hannya 33.33%]
      4. Ice & Fire: The game odds of three different characters [Commoner 10.5%]、[King 65.5%]、[Noble 24%]
      5. Score Big: The odds of each game will not be affected by former game result. The game odds according to goal post cards:
        1. [Goal Gap=12｜Miss：0% ｜Goal：88%｜ Hit：12％]
        2. [Goal Gap=11｜Miss：8% ｜Goal：80% ｜Hit：12％]
        3. [Goal Gap=10｜Miss：16% ｜Goal：72% ｜Hit：12％]
        4. [Goal Gap=9｜Miss：24% ｜Goal：64% ｜Hit：12％]
        5. [Goal Gap=8｜Miss：32% ｜Goal：56% ｜Hit：12％]
        6. [Goal Gap=7｜Miss：40% ｜Goal：48% ｜Hit：12％]
        7. [Goal Gap=6｜Miss：48% ｜Goal：40% ｜Hit：12％]
        8. [Goal Gap=5｜Miss：56% ｜Goal：32% ｜Hit：12％]
        9. [Goal Gap=4｜Miss：64% ｜Goal：24% ｜Hit：12％]
        10. [Goal Gap=3｜Miss：72% ｜Goal：16% ｜Hit：12％]
        11. [Goal Gap=2｜Miss：80% ｜Goal：8% ｜Hit：12％]
        12. [Goal Gap=1｜Miss：88% ｜Goal：0% ｜Hit：12％]
        13. [Goal Gap=0｜Miss：96% ｜Goal：0% ｜Hit：4％]
      6. Greedy Game (IN only): The odds of each game will not be affected by the former game result. The game odds of eight different foods: [Corn 12.5%]、[Roast Chicken 12.5%]、[Tomato 12.5%]、[Steak 12.5%]、[Pineapple 12.5%]、[Fish 12.5%]、[Carrot 12.5%]、[Shrimp 12.5%]
      7. Teen Patti (IN only): The odds of each game will not be affected by the former game result. The game odds of three characters: [Left Lady 33.33%]、 [Center Lady 33.33%]、 [Right Lady 33.33%]
      8. Red Envelope Activity:
        The user who attends Red Envelope Activity (“Activity”) should read and agree to follow the notice below. If the user is unable to follow the notice below, please do not attend the Activity. When the user continues to log in, and use 17LIVE Service, it will be deemed that the user agrees and is willing to follow the notice below,
        1) The user should attend Activity in fair, reasonable and legal manner. Fraud and illegal acts as below are prohibited,
        aa. changing VPN or location which is not the user’s actual location,
        bb. creating multiple accounts through the same device or IP address to attend Activity,
        cc. illegally invading activity, interrupting with internet function, stealing internet data, and other activities detrimental to cyber safety.
        dd. other improper acts detected by 17LIVE.
        2) When there are any improper or illegal acts detected by 17LIVE, or credits which the streamer gets from Activity are from improper acts, 17LIVE is entitled to do below measures without any notice in prior,
        aa. terminating or cancelling qualification of the user,
        bb. cancelling the credits or shared bonus which the user obtains from Activity,
        cc. removing the reward and ranking which the user obtains from Activity,
        dd. blocking or deleting the user’s account and will not return Baby Coins, royalties, authority or any virtual equipment in the account,
        3) 17LIVE reserves the right to modify, amend, and supplement the notice above and may randomly add articles depending on the situation.
    2. Game/Activity Policy (the “Policy”)
      1. Please carefully read this Policy before you start playing/attending the game (“Game”). If you disagree any of this Policy, please stop playing and leave this Game. Once you start playing or continue to use the Game, you shall be deemed having agreed and accepted this Policy.
      2. For any improper and illegal means which influence the data of the event, once found, the user who violated the rule will be disqualified. Platform reserves the rights to clear data, stop eligibility for winning, and withdraw any rewards that have been issued.
      3. The Game is only for user entertainment. The output (including but not limited to Baby Coin, virtual currency, or virtual gift/product) obtained by the user cannot be reversed or exchanged into cash or valuable commodities, and used for profit interaction in any form.
      4. All offline transactions, gift purchases and other improper behaviors are prohibited. The platform will severely crack down on all types of profit-making transactions. Any third-party offline transactions of users shall take upon oneself the adverse consequences and relevant legal liability.
      5. It is forbidden to affect the Interaction fairness, or participate in the game with improper or illegal acts. Once the above happens, we have the right to cancel the award/recovery, suspend your user account, and terminate our services to you. If the circumstances are serious, we reserve the right to take legal actions.
      6. It is strictly prohibited that a user transacts any Baby Coins, virtual currency, virtual gift/product, or in-game items earned within the Game for cash or valuable, or transfers or sells to other users for cash.
      7. If you wish to give or donate Baby Coins to a streamer on the platform managed by 17LIVE, you shall comply with the applicable gift-sending and donation rules as promulgated by the company. It is strictly prohibited from entering into any rebate or profit-sharing arrangement with streamers.
      8. We may suspend or stop all or part of the Game in one of the following situations, and will not be liable for any refund, compensation, or damages to the user:
        1. Optimization, update, or maintenance of the Game-related system after the announcement in official website or App.
        2. Service cessation, interruption, change, or cancellation not caused by or being attributable to us.
        3. The game is stopped, interrupted, changed or canceled due to force majeure or platform security mechanism.
      9. Given the different laws and regulations in each jurisdiction, if you are located in a jurisdiction other than Taiwan, your eligibility to participate in the Game might be subject to the local law requirements of such jurisdiction. For your interest and compliance, if you have any questions in this aspect, kindly consult with your counsels.
      10. To protect the integrity of the Game, we welcome you to report any other user’s breach of this Policy (Hotline: support@17.media). Upon receipt we will conduct appropriate investigation and take necessary measures as soon as possible.
      11. We reserve the right to modify, amend, and supplement this Policy. Any modification, amendment, or supplement will become effective immediately upon announcement by us on the platform, and shall constitute an integral part of this Policy.
      12. Feel free to contact us if you have any questions about this Policy.
      13. This Game is produced, managed and executed by the company. Apple Inc. is not a sponsor of this Game and has not participated in the production, management or execution of this Game in any form.

  8. Subscription

    1. 17LIVE might provide different subscription programs on 17LIVE service app and website (http://17.live/). You acknowledge that you are fully aware and accept that the payment for the subscription programs is non-refundable and it will automatically charge you. You may cancel the next subscription program which has not started yet.
    2. 17LIVE might allow the user to transfer the subscription program to other users under specific circumstances. You acknowledge and agree that the program is non-refundable even if you purchase the program and transfer it to other users.

  9. Disclaimer

    1. You understand and agree that 17LIVE Service and its Software/Website may be affected or interrupted due to various reasons, and will not provide any warranty for (including but not limited to):
      1. Merchantability, fitness for specific purpose
      2. No interruption, timeliness, safety, reliability, or being error-free; compliance with the user’s expectations of any software, service or other materials obtained through the company
      3. Correction to any errors in the software
    2. Users should be careful, and determine the validity of any online information, account password, ad or promotional information related to suspicious loans or property on their own. 17LIVE is not liable for any direct, indirect, incidental, special, consequential or punitive damage for any loss of profit, loss of goodwill, loss of data, or any tangible or intangible loss incurred due to the foregoing reason.
    3. You understand and agree that 17LIVE Service and its Software/Website is provided in the status that can be achieved by present technology and conditions. 17LIVE will use its best effort to provide the services to you, and ensure the consistency and security of the services. You understand that 17LIVE cannot foresee and prevent all legal, technical, or other risks at all times, including but not limited to the interruption of service, loss of data and other risks arising from force majeure, viruses, trojans, hacker attachments, system instability, defect of collaborative partner’s services, and other security issues. In the event of the foregoing risk, 17LIVE will attempt to recover in a timely fashion. However, you agree that 17LIVE will not be responsible for any loss to the users due to such risk.
    4. 17LIVE is authorized to manage the illegal or prohibited conduct under this agreement. Such right does not constitute 17LIVE’s obligation or promise. 17LIVE does not guarantee a timely discovery of any misconduct, or a corresponding measure.
    5. 17LIVE is not liable for any loss of profit, or any consequential, special, indirect or incidental damage arising from these Service Terms or 17LIVE Service, even though 17LIVE has been advised of the possibility thereof.
    6. 17LIVE shall have no liability for credit card theft or unauthorized use in connection with the purchase of Baby Coin. Customers should strictly adhere to the proper management and use of credit cards by referring to each credit card company and referring to the credit card usage history. Also, if 17LIVE determines that there is a risk of unauthorized use of a credit card, it may limit the provision of 17LIVE Services to accounts related to the credit card.

  10. Default

    1. For any violation or suspected violation of these Service Terms, 17LIVE may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. 17LIVE is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. We will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. 17LIVE will not recover any content that has been deleted. If we suspend or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.
    2. You will be held fully liable for any complaint, lawsuit or claim arising from your violation of these Service Terms. You agree to pay 17LIVE punitive damage USD$100,000 as well as to indemnify and hold harmless any company under the 17LIVE Group, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on the 17LIVE Group company and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalty, litigation fees, attorney’s fees, damages claimed by any third party).

  11. Change, Interruption and Termination of Service

    1. You understand and agree that 17LIVE may modify, suspend, discontinue, or terminate 17LIVE Service and its Software/Website after publishing the notice as required for the overall operation and is not responsible to the users or liable for any damage.
    2. We reserve the right to remove, delete, cancel, edit and/or block all or part of the content published by you for any reason without giving any prior notice to you. 17LIVE Service may sometimes be interrupted due to scheduled maintenance or update, emergency recover, failure of communication connectivity and/or equipment, or any other reason. We will not be liable to you for any modification, suspension, failure, deactivation or discontinuance of 17LIVE Service, or loss of content published by you, or any damage in any form.
    3. If we deactivate your account, you may not create another account on your own without obtaining our written consent.
    4. Restriction on territory: It is not our intention to have the information provided in 17LIVE Service be disseminated or used by any person or entity in the jurisdiction or country that deems the dissemination or use of such information illegal. We may decide to restrict all or part of the use of 17LIVE Service and its Software/Website with respect to any person, territory or jurisdiction at our sole discretion at any time. If your use of 17LIVE Service is not allowed under the law applicable to you, you must deactivate your 17 account and stop using 17LIVE Service.

  12. Transfer and Subcontract

      Without our prior written consent, you should not transfer or subcontract these Service Terms or all or part of the rights and obligations hereunder to any third party. Any transfer or subcontract by you without our prior written consent is void. We may transfer or subcontract these Service Terms or all or part of the rights and obligations hereunder to any third party without your consent.

  13. Severability

      If any provision of these Terms of Service contradicts the applicable law, or is unenforceable, then without prejudice to the purpose of these Terms of Service, the contradiction or unenforceability will not affect the remaining provisions of these Terms of Service and the validity thereof.

  14. Confidentiality

      Unless 17LIVE prior written consent is obtained, during the usage period and after the end of usage, Users shall not leak to any third party any 17LIVE's technical, business and other information provided or disclosed to Users by 17LIVE or its designated persons, nor use such information solely by itself.

If you have any questions about 17LIVE Terms of Service, or are required to contact 17LIVE under the terms and conditions, please contact 17LIVE Customer Service: support@17.LIVE

If you apply to be using Live2D v-streaming tool in 17LIVE app, please be informed that the Live2D Cubsim SDK is developed by Live2D Inc. which holds the copy rights. You may receive legal claims from Live2D Inc. if you violate the utilization of Live2D Cubism SDK beyond the scope permitted by Live2D Inc. with regard to this application and have any infringemnt of intellectual property rights of Live2D Inc.. If your annual sales are made directly or indirectly by Live2D v-streaming tool in 17 LIVE app or content produced by it exceed 20 million JPY(tax excluded), you will need to execute extra Publication License Agreement with Live2D Inc. and pay relevant license fee(if possible).

17LIVE Rules of User Conduct

  1. User Conduct Rules

    1. You shall not use or target 17LIVE Service and its Software/Website by any conduct detrimental to cyber safety or other infringement and illegal conducts, including but not limited to:
      1. Illegally invading other’s internet, interrupting with other’s normal internet function, stealing internet data, and other activities detrimental to cyber safety.
      2. Providing any program or tool that is designed to invade the internet, interrupt with normal internet function and protective measures, or steal internet data to imperil cyber safety.
      3. Attempt to modify, invade, or interfere with the function, data, integrity and/or service interface of the 17LIVE service platform in any way.
      4. Attempt to in any way, affect the operation of the 17LIVE service platform or interfere with the relevant activities of the 17LIVE service platform (including but not limited to Contest, lottery, etc.) and the results by making use of auxiliary program, plug-in program, accelerator program, modification program, by invading the 17LIVE service platform, by copying or changing the data package, etc.
      5. Use unnatural or bugs or loopholes in the APP to increase the burden on the server or to crash the server so as to obtain virtual gifts , baby coins, and any other benefits in the APP.
      6. Attempt to in any way, steal or modify 17LIVE service platform information, steal or modify 17LIVE user information, or steal another person's 17LIVE account.
      7. Attempts to in any way, create derivative creations or other intellectual property rights.
      8. Knowingly providing support advertising, promotion, payment and settlement to any person who is conducting any activity detrimental to cyber safety.
      9. Using unauthorized information, or accessing unauthorized servers/accounts.
      10. Accessing public computer networks, or other’s computer systems without authorization, and deleting, modifying, or adding information storage.
      11. Attempting to investigate, scan, test the weakness of 17LIVE Service and its Software/Website, or implement other conduct detrimental to cyber safety without authorization.
      12. Attempting to interrupt or destroy the normal operation of 17LIVE Service and its Software/Website, willfully distribute malicious programs or viruses, and other conduct destroying or interfering with the normal internet information service.
      13. Falsifying the name or part of the name of a TCP/IP data pack.
      14. Implementing reverse engineering, reverse compilation, coding of 17LIVE Service software, or any manner in order to find out the source code of the software.
      15. Registering a 17LIVE account with malice, including but not limited to frequent or bulk account registration.
      16. Money laundering.
      17. Acting in violation of the laws and regulations, Service Terms, policies, and rules of 17LIVE, or infringing upon other’s legal rights.
      18. Under any situation, if 17LIVE has reason to believe that your conduct has breached or might breach the above provisions, 17LIVE may determine and respond at its sole discretion, and terminate the services provided to the user by giving any prior notice and seeking the relevant liabilities.
    2. You should not assist, encourage, conspire with, or represent other 17LIVE Service users (including users and live streamers) to submit a request in violation of the 17LIVE Terms of Service (including these Rules) to 17LIVE, or request 17LIVE to provide any privilege to a live streamer, regardless of whether you submit the foregoing requests through 17LIVE Service and its Software/Website, or by direct contact with any 17LIVE personnel.
    3. You should not defame, bully, abuse, harass, threaten, coerce, or impersonate other users of 17LIVE Service and its Software/Website and personnel of 17LIVE Group companies through image and text, language, body gesture or other expression, regardless of whether you make the foregoing expression through 17LIVE Service and its Software/Website.
    4. You should not assist, encourage, conspire with, or represent other 17LIVE Service users (including users and live streamers) to interfere with or manipulate the process and result of relevant events of 17LIVE Service and its Software/Website (including but not limited to contests and lucky draws). If you violate the mentioned rules and involves in suspicion of gambling or other infringement and illegal conducts, you shall be liable for the relevant legal liabilities.

  2. Rules of Information Content

    1. You should willingly comply with the laws and regulations, social norms and good moral character with respect to the content published by you, including but not limited to texts, photos, video chats, or sound messages (such as posts, pictures, live streams, short clips), by using 17LIVE Service. Otherwise, 17LIVE will immediately take the corresponding measures.
    2. You will not publish the following content that:
      1. threatens national safety or discloses national secrets
      2. any speech, behavior, act, expression that may cause serious negative consequences(including but not limited to political topics).
      3. advocates terrorism and extremism
      4. incites territorial discrimination and hatred
      5. fabricates or disseminates rumors, is fraudulent or fake information, interferes with social order, and/or destroys social stability
      6. disseminate or distribute obscenity, pornography, gambling, violence, murder, terror or criminal solicitation
      7. imperils cyber safety, or national security by using the internet
      8. insults or threatens other people by image and text, language, body gesture or other expression
      9. disseminate obscene statements which damage the social order and good moral character
      10. doxes or snoops on other people’s privacy, personal data
      11. infringes other people’s legal rights (including but not limited to right of personal name, right of portrait, right of fame, privacy, agency, trademarks, copyrights, other intellectual property rights)
      12. posts, disseminates, transmits, broadcasts, publicly airs or displays in any manner any personal, privileged, proprietary, aggressive, threatening, violent, provoking, explicit, discriminative, illegal, hateful, harassing, obscene or sexually suggestive data, text, file, information, user name, image, illustration, picture, symbol, photo, sketch, sound or video edit, voice, music, work, link or any other content
      13. disseminates commercial ads, or similar commercial solicitation information, excessive marketing information and junk information
      14. take photos of or film other people without consent, and infringe upon other people’s legal rights
      15. contains horrific, violent and bloody, highly dangerous, detrimental content to the performer, or other people’s physical and mental well-being, including but not limited to:
        1. any content of violence and/or self-mutilation
        2. any content threatening to life and well-being, of performance using guns and other arms and weapons, or detrimental to personal and/or property rights of themselves or others
        3. any content encouraging or soliciting others to participate in any activity that might cause harm to the human body, or result in death, or is illegal
        4. any scene related to death: corpses, specimens, or murder scenes
        5. any content prohibited by Suicide Prevention Act,
          1. Messages that tutor suicide methods or instigate, lure, or provoke people to engage in suicidal behavior;
          2. Detailed descriptions of the suicide method and cause of a suicidal person;
          3. Texts, audios, images, or videos that may induce people to engage in suicidal behavior;
          4. Information about the sales of toxic substances or other lethal suicide tools;
          5. Other circumstances, as deemed by the central competent authority, sufficient to encourage suicidal behaviors.
      16. uses vague or altered photos or videos that cannot be used to identify you personally
      17. edits other people’s photos and texts by deleting from or affixing with text/symbols/information to such photos or tests which may damage the image of such people or cause negative comments to them.
    3. You should not provide sexual services, sell or purchase any illegal merchandise or drugs (even though the drug is legal in your area) by using 17LIVE Service and its Software/Website. Illegal merchandise includes but is not limited to: plagiarized merchandise, guns and arms, cigarettes and alcohol, live animals.
    4. You should not sell or promote products or things through 17LIVE Service and its Software/Website except for official cooperation with 17LIVE.
    5. You should not encourage or solicited the users of 17LIVE Service to use the live streaming/short clip services of other brands by using 17LIVE Service and its Software/Website.
    6. You should not create or upload any unauthorized commercial or harassing messages (such as junk message) to any user of 17LIVE Service and its Software/Website.
    7. You should not transmit any computer worm, virus, spy software, malicious software, or other malicious codes, or in any manner interfere with, discontinue, overload, or destroy the normal operation, safety, secrets, or interface of 17LIVE Service and its Software/Website.
    8. You should not create, alter, modify or change other websites or mobile applications to improperly indicate any relation with 17LIVE Service and its Software/Website or 17LIVE Group companies.
    9. You should not restrict or attempt to restrict other users from using 17LIVE Service and its Software/Website, or interfere with or attempt to interfere with other users’ use of 17LIVE Service and its Software/Website.
    10. You should not assist or encourage anyone to violate any provision of 17LIVE Terms of Service (including these Rules) and/or any term announced by 17LIVE Group companies.
    11. We may (but are not obliged to) preview and/or monitor your 17 account, relevant activity, and/or any content you published through 17LIVE Service and its Software/Website (hereinafter referred to as “content published by you”).
    12. If we consider that any content published by you violates any provision of 17LIVE Terms of Service (including these Rules), you agree that we have the absolute right to remove, delete, cancel, edit, alter, modify and/or block your 17 account and/or all or part of content published by you with or without prior notice.
    13. You are fully responsible for any content published by you, and/or interaction between you and other users of 17LIVE Service and its Software/Website whether online or offline. You agree that 17LIVE Group companies shall not be liable for any conduct of users of 17LIVE Service and its Software/Website. Notwithstanding, we may join in any dispute between you and other users of 17LIVE Service and its Software/Website if we deems appropriate.

  3. Rules of Use of Information

    1. Without 17LIVE’s prior permission, you may not perform by yourself or authorize others to, allow, or abet anyone to take the following action to 17LIVE Service and its Software/Website:
      1. Copy, read, adopt the information content of 17LIVE Service and its Software/Website for the commercial purpose of, including but not limited to, promotion, increasing views and traffic.
      2. Edit, collate, arrange the information content of 17LIVE Service and its Software/Website for display at any channel other than the source page of 17LIVE Service and its Software/Website.
      3. Use any form of identifier, including but not limited to special labels or special codes, to generate traffic, views, redirection, transfer or kidnap, or cause adverse effects to the information or content of 17LIVE Service and its Software/Website for yourself or assisting a third party.
      4. Illegally obtain the information content of 17LIVE Service and its Software/Website.
    2. Upon 17LIVE’s written permission, you should still comply with the following rules for sharing or reposting the information content of 17LIVE Service and its Software/Website:
      1. Without 17LIVE’s prior written consent, you will not publish, provide or disclose to any third party any information related to popular search terms, hit rates, categories, search volume, click-through rates, or views retrieved, calculated, or obtained by you.
      2. You will not make any form of alternation to the source page of 17LIVE Service and its Software/Website, including but not limited to the homepage portal of 17LIVE Service and its Software/Website, not mask, insert or place any interference such as pop-up window on the source page of 17LIVE Service and its Software/Website.
      3. You will take safe, effective, and strict measures to prevent any bypass, including but not limited to “spider” programs, by a Collaborative Partner to illegally obtain the information content of 17LIVE Service and its Software/Website.
      4. You will not use 17LIVE Service for sale and commercial use other than the purpose as permitted by 17LIVE in writing, or disclose to a Collaborative Partner, provide or allow a Collaborative Partner to use 17LIVE Service in any manner for any relevant information content.
      5. If you share, repost, or copy any information content of 17LIVE Service and its Software/Website to any third party, you should comply with the rules specified by 17LIVE for such purpose.

If you have any questions for 17LIVE Rules of User Conduct, or are required to contact 17LIVE under the terms and conditions, please contact 17LIVE Customer Service: support@17.LIVE

17LIVE Privacy Policy

This Policy sets forth the terms and conditions, as well as rights and obligations of the personal data provided to 17LIVE Group companies (as defined below) regarding your download, installation, registration, log-in, and use of 17LIVE (as defined below) between you and 17LIVE Group (hereinafter referred to as “17LIVE”). Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “17LIVE Service Terms” to register 17LIVE account for the first-time, and continue to register, log in, and use 17LIVE, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these Service Terms (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, same below) and truly understood them, and agreed to abide by the foregoing Service Terms and the policies. For example, in Taiwan, if you are under 18 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, 17LIVE may terminate all or part of the services at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. 17LIVE is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on actual conditions. We will retain and send the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with the investigation by the competent authority. 17LIVE will not recover any content that has been deleted. If we deactivate or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.

You will be held fully liable for any complaint, lawsuit, or claim arising from your violation of this Policy. You agree to pay 17LIVE punitive damage USD$100,000 as well as to indemnify and hold harmless any company under the 17LIVE Group, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on the 17LIVE Group company and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalties, litigation fees, attorney’s fees, and/or damages claimed by any third party).

Definition:
  1. 17LIVE: the term “17LIVE” in this Policy means the online services provided by 17LIVE through its Service Software (17LIVE App) and Service Website (https://17.live/), such as live streams, online videos, and online shopping. 17LIVE Group companies and their successors may make any change to said software and website, including but not limited to a change of name, domain name, or additional content.
  2. 17LIVE Group: is the collective term referring to 17LIVE and its affiliates.
  3. Personal Data: means the information that directly or indirectly identifies a natural person.

  1. Obligations to Give Notice for the Collection of Personal Data

    1. Purposes for collecting personal data:
      090 Consumer, client management and service
      148 Online shopping or other ecommerce service
      152 Advertising or commercial conduct management
      157 Survey, statistics and research analysis
      17LIVE will only use the personal data provided by you for the specific purposes of collection, except for:
      1. As required by police/prosecutorial/judicial/tax authorities, or other authorized agencies under the legal proceeding.
      2. As permitted by you in writing for the use of another purpose.
      3. In compliance with the relevant laws for personal data protection.
    2. Types of personal data:
      C001 Personal identifier, such as name, address, telephone number, account applied for on online platform, email address, certificate serial number.
      C011 Personal description, such as age, gender, date of birth.
    3. Period, area, object, and method of use of Personal Data
      17LIVE will collect, process, use, and retain, including but not limited to, your email address, telephone number, age, gender, and other personal data you decide to provide for up to two years after the end of the relevant service/event (or for a different period under a specific purpose) based on the foregoing purposes, upon your consent, or under a contractual relationship, or according to the relevant laws for personal data protection in the area of 17LIVE (worldwide) through the internet, email and/or paper document to:
      1. Provide and constantly maintain and improve 17LIVE, including offering additional features and content.
      2. Respond to your opinion, questions and requests, and provide customer services relevant to 17LIVE.
      3. Send you the technical announcements, version updates, security alerts and services, as well as operational messages relevant to 17LIVE.
      4. Provide you with promotional information about online service such as online live streaming, online video, online shopping, etc. that is provided by 17LIVE through its service software (17LIVE App) and service website (https://17.live/).
      5. Monitor and analyze the activities of use of 17LIVE, and retain transaction records and negotiation process relevant to 17LIVE.
    4. You may decide what Personal Data you want to provide. However, 17LIVE may not be able to provide applicable services, announcements, updates, operational messages, promotional offers, etc. if the information is insufficient or incorrect.

  2. Inquire about, Browse, Make a Copy of, Supplement, Correct, Stop Collection/Processing/Use of, and Delete Personal Data

    1. With respect to your Personal Data provided to 17LIVE, you may contact the 17LIVE Customer Service to exercise the following rights (notwithstanding, 17LIVE may reject your request in accordance with the relevant laws for personal data protection, including but not limited to preserving evidence, ensuring the performance of contractual obligations, other circumstances necessary for the performance of duties or business). 17LIVE may charge NT$100 per each application to cover the labor cost for processing your request.
      1. For inquiries or requests to browse, 17LIVE may charge NT$100 per each request as the processing fee.
      2. For request to make a copy, 17LIVE may charge NT$100 per each request as the processing fee.
      3. Request to supplement or correct.
      4. Request to stop the collection, processing or use of.
      5. Request to delete.
    2. If you only want to delete the link between your third-party platform account (such as Facebook, etc.) and your 17LIVE account, instead of deleting your entire 17LIVE account, please contact 17LIVE customer service: support@17.live
    3. If you want to delete your entire 17LIVE account personal information (including your profile, posts, clips, videos, and everything else you’ve added, etc.), and the linking between your third-party platform account (such as Facebook, etc.) and the 17LIVE account, you can directly click the 17LIVE App <Delete Account> button with the following cautions which will be deemed agreed by you.
      Once you tab “Confirm” following the your click of 17LIVE <Delete Account> button:
      1. Information that is not stored in 17LIVE servers, such as drafts, will be removed and you won’t be able to use it in any manner or form.
      2. Baby coins, unpaid revenue share and army subscriptions will not be refunded. If you have premium baby or army subscription, please remember to cancel the auto renewal in the App Store or Google Play Store.
      3. You can still retrieve your 17LIVE account within 30 days after you confirm the 17LIVE App <Delete Account> button (please click <Reactivate Account> button for retrieving account ); after 30 days, your 17LIVE account and information will be permanently deleted from 17LIVE App and website, while it is still possible a copy is kept in the backup system. 17LIVE shall not disclose the information unless required by law.

  3. Shared Use of Your Personal Data by 17LIVE and Third Parties

    1. You agree to authorize the 17LIVE Group companies, their successors, and the entities approved by 17LIVE to use the Personal Data such as your name, phone number, email address etc. provided or published for registering and/or using 17LIVE and its Software/Website in order to maintain the quality, richness, and security of 17LIVE. For avoidance of doubt, you agree that your activities of publishing, revising, and/or deleting any content on 17LIVE and its Software/Website may be synced to the serial user-point software and website operated by the foregoing companies (if any). The responsible party to well manage the mentioned Personal Data is 17LIVE.
    2. Collaborative Partner: In order to provide you with more efficient service, ampler events, and safer data management, 17LIVE will engage professional third parties as actually required to implement such service and event (such as carrier, bank, PR marketing company, and/or information security company, hereinafter referred to as “Collaborative Partner”). Therefore, it is necessary to allow the Collaborative Partner to access, process, or use your Personal Data. You also agree that the Collaborative Partner to whom 17LIVE provide your Personal Data include those entities that are located in the territory outside of your country or residence.

  4. Others

    1. Anonymous information: When you browse the content of 17LIVE on the internet, 17LIVE will retain the relevant records collected by our server or automatically generated when you are browsing or searching online:
      1. Records of use: When you send or receive any message through our services, we will collect the information of these messages, including the time, date, sender, and recipient. We will also collect the information of your use of our service, including your browser type, language, time of use, and IP address.
      2. Device information: We will collect the information of the device that you use to access to our services, including the device type, operating system and version, equipment label number, telephone number and cellular data information. In addition, subject to your consent, the services can access the contacts and image storage applications in your device in order to support the features when you are using the services.
      3. Location information: Subject to your consent, we will collect the location information of your device in order to support the features when you are using the services.
      4. Data tracking: We will use various data tracking technology to collect information in order to facilitate ourselves to improve the services and your user experience.
    2. Cookie policy: 17LIVE will enable the website server of 17LIVE to recognize relevant records on your computer by means of cookies, and will connect to your through cookies only if you agree to remain logged in, or at each time you log in. Most browsers are defaulted to accept cookies; however, you may choose to reject cookies. You can change the acceptance of cookies in the setting of your browser, including accepting all cookies, receiving of a notification when setting cookies, or rejecting all cookies. We advise you: when you are doing online shopping or using any paid service, please activate cookies to complete the shopping.
    3. A website linked with 17LIVE may also obtain your Personal Data. The privacy policy on such website will apply to the Personal Data that you provide directly to it.17LIVE will not be jointly and severally liable with such website.
    4. However, please understand that due to technical limits and any malicious act that might exist, it is impossible to guarantee one hundred percent information security in the industry of internet service even though the security measures are enhanced as much as possible. You shall understand that when you access 17LIVE and its Software/Website, there might be some problems caused by any factor beyond 17LIVE’s control (such as hacker attack). Therefore, you should adopt positive measures to protect Personal Data. For example, change your password regularly, or do not disclose your username and password to anyone. You are advised that the measures provided by 17LIVE for protecting Personal Data are only applicable to 17LIVE and its Software/Website. Once you leave 17LIVE and its Software/Website to browse or use other websites, services and content resources, 17LIVE will be unable and is also not obliged to protect any Personal Data you submitted to any website other than 17LIVE and its Software/Website, regardless of whether you visit or browse the above websites through the links or direction on 17LIVE and its Software/Website.
    5. You should not publish any private or confidential information through 17LIVE (including but not limited to your or anyone else’s credit card information, bank account information, ID number, passport number, social security number, driver’s license number, nonpublic telephone number or email).
    6. You agree that 17LIVE may transmit, use and process your Personal Data in Taiwan, or any location where 17LIVE has its own or subcontracted data processing centers.
    7. Account information: You can update your Personal Data by editing your account setting in the App.
    8. Push notification: 17LIVE and/or 17LIVE Group companies will send push notifications or system reminders to your device. You can change the notification setting in you device setting (iOS), or through the App (Android).

For any questions regarding 17LIVE Privacy Policy, please contact 17LIVE Customer Service: support@17.LIVE

17LIVE Intellectual Property Policy

This Policy sets forth the terms and conditions, as well as rights and obligations regarding intellectual property in connection with 17LIVE Service and its Software/Website data, as well as the Content that you publish on or in 17LIVE Service and its Software/Website (as defined below) between you and 17LIVE Group (hereinafter referred to as “17LIVE”). Please read the terms and conditions carefully as they affect your interests.

When you access the webpage that shows the “17LIVE Service Terms” to register 17 account for the first-time, and continue to register, log in, and use 17LIVE Service, it will be deemed that you and/or your legal representative have , complying with the Taiwanese law requirements about reasonable review period (which is suggested as 5 days or longer time period),carefully reviewed these terms of service (including the Rules of User Conduct, Privacy Policy, Intellectual Property Policy, same below) and truly understood them, and agreed to abide by the foregoing Terms of Service and the policies. For example, in Taiwan, if you are under 18 years old, you must obtain the permission from you legal representative (such as your parent or legal guardian) before you can register an account.

For any violation or suspected violation of this Policy, 17LIVE may terminate all or part of the services provided at its sole discretion and based on the circumstances (including but not limited to measures such as advanced alert, stopping the publication and transmission of content, deleting any content that has been published or transmitted, restricting part of or all account features, or even permanent suspension of an account), and may take any adequate remedial legal action. 17LIVE is entitled to announce the results of the disposition, and may decide whether to reactivate all or part of the services based on the actual conditions. We will retain the records of any suspected infringement, crime, or other conduct breaking the laws and regulations, and send to the competent authority and its designated agency for safeguarding website content as required by the law, and will cooperate with any investigation by the competent authority. 17LIVE will not recover any content that has been deleted. If we deactivate or delete your account, you have fully understood and agreed that you will not be able to obtain any data through your account, including the Baby Coins and royalties under your account.

You will be held fully liable for any complaint, lawsuit, claim and related costs arising from your violation of this Policy. You agree to pay 17LIVE punitive damage USD$100,000 as well as to indemnify and hold harmless any company under the 17LIVE Group, and its successor for all losses incurred due to any damages paid to a third party by, or punishment imposed by a governmental authority on the 17LIVE Group company and its successor for any illegal conduct or breach of contract by you (including but not limited to loss of goodwill and pecuniary loss, such as government penalty, litigation fees, attorney’s fees, and damages claimed by any third party).

Definition:
  1. 17LIVE Service: the term “17LIVE Service” in this Policy means the online services provided by 17LIVE through its Service Software (17LIVE App) and Service Website (https://17.live/), such as live streams, online videos, and online shopping. 17LIVE Group companies and their successors may make any modification to said software and website, including but not limited to a change of name, domain name, or additional service.
  2. 17LIVE Group: is the collective term referring to 17LIVE and its affiliates.
  3. Content that you publish and share on or in 17LIVE Service and its Software/Website: includes, without limitation, the live stream, posts, photos and/or short clips published by you. If any data provided to 17LIVE Service and its Software/Website is your private personal data, please see the 17LIVE Privacy Policy.
  4. Mark/Name used by 17LIVE: 17LIVE trademarks means any registered and unregistered trademarks, business marks, business name, brand marks of product/service, brand name of product/service, name of website, domain name, or any symbol that shows the identity of 17LIVE and its products and services, including but not limited to, “”, “17LIVE”, “17LIVE App”.

  1. 17LIVE owns or has lawfully licensed the intellectual property rights, including but not limited to trademarks, patents, copyrights, trade secrets and know-how, to or in the data of 17LIVE Service and its Software/Website, including but not limited to words, pictures, files, information, data, website structure, webpage layout, webpage design, member contents, audio, video files, sound, music works, original works, applications, links and other content or information. No use, modification, adaptation, reproduction, copy, display, public broadcasting, public transmission, public performance, translation, dissemination, publishing, publication, reverse engineering, decoding or disassembly, sell, license and other ways shall be performed by any person without permission. If you wish to cite or repost the foregoing software, program, or website content, you shall lawfully obtain the prior written consent from 17LIVE or other right holders unless otherwise expressly permitted by the law. Otherwise, you will be liable for all damage violation hereof.
  2. Please do not use the Marks/Names used by 17LIVE (as defined) without permission under any circumstance. Without 17LIVE’s prior written consent, you shall not display, use, license or apply for trademark registration for the foregoing marks/names independently or in any combination, nor make any express or implied statement that you have the right to display, use, or otherwise dispose of the foregoing marks/names to any person. You will be held fully and independently liable for any damage and fees incurred by 17LIVE or any third party due to your use of the foregoing marks/names in violation of this Policy.
  3. With respect to any Content that you publish on or in 17LIVE Service and its Software/Website (as defined),17LIVE Group will not claim ownership of content and information that you publish and share on or in 17LIVE Service and its Software/Website. By contrast, you agree to authorize:
    1. 17LIVE Group companies, their successors, and/or collaborative partners approved by 17LIVE to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to store or manage such content, and
    2. 17LIVE Group companies, their successors, and/or collaborative partners approved by 17LIVE to have global, non-exclusive, unlimited, unconditional, transferable, irrevocable and royalty-free rights to reproduce, edit, compile, copy, publicly transmit, adapt, translate, publicly broadcast, publicly post, publicly release, disseminate, publish, sublicense and other ways to use such content for public welfare, or advertising, promoting or operating 17LIVE Service and its Software/Website, and may sublicense foregoing rights within the range.
    3. 17LIVE Group companies, their successors, and collaborative partners approved by 17LIVE are not obligated to pay any price or compensation to you or any third party or to pay any consideration for the use of your content and information on 17LIVE Service and its software/websites. For avoidance of doubt, you agree that the foregoing grant of rights includes the use, copy, and display of the personal image, portrait, name, trademark, brand, title, mark or company logo (if any), and the rights and permission of any other brand, marketing or promotional asset owned by or authorized to you and integrated into the content.
  4. You hereby declare and warrant to the 17LIVE Group’s companies, their successors, and collaborative partners approved by 17LIVE that
    1. You own the content that you publish on or by 17LIVE Service or have rights to authorize you by other ways to reproduce, edit, publicly transmit, adapt, translate, publicly broadcast, publicly publish, publicly release and sublicense the foregoing content.
    2. Content published and used on or through 17LIVE Service does not violate, abuse or infringe the rights of any third-party, including but not limited to privacy, agency, publicity rights, copyrights, trademarks, and/or other intellectual property rights.
    3. You agree to pay all royalties, fees, and any other payment due to your posting on or by 17LIVE Service.
  5. You authorize 17LIVE Group companies and their successors by themselves, or through hiring a professional, or a collaborative partner to protect the rights to the Content that you publish on or in 17LIVE Service and its Software/Website on your behalf in the form of, including but not limited to, monitoring the infringing conduct, issuing a demand letter, filing for litigation, arbitration, mediation, or settlement, and to make and independently implement any decision regarding the protection of such rights. You also agree that 17LIVE Group companies and their successors may ask you to provide relevant proofs of ownership of rights in order to exercising the foregoing actions. For avoidance of doubt, you understand that 17LIVE Group companies and their successors have the right but are not obliged to conduct the foregoing actions for the protection of those rights.
  6. You agree to cooperate with 17LIVE’s rules for managing intellectual property infringement as described below:
    1. When the right owner finds any suspicious infringement to their intellectual property rights caused by any Content that you publish on or in 17LIVE Service and its Software/Website, the right owner may provide initial evidence that 17LIVE is enough to identify the intellectual property right and provide contact information of the right owner and report the misconduct to 17LIVE Customer Service (support@17.LIVE).
    2. Upon the receipt of such report, 17LIVE may request the complainant to provide the proof of evidence (such as information of trademark registration) and/or a statement (such as a representation that the allegations are true, the complainant is the copyright owner or the agent of the copyright owner, and that the complainant will be liable for any damage incurred by 17LIVE or other person due to false statement) if we are in doubt of whether they are the right owner.
    3. 17LIVE will handle complaint based on information provided from the right owner and may provide the name and email of the complainant (the right owner) to the alleged infringer (such as a live streamer) and take reasonable steps to remove the content from 17LIVE Service as soon as possible.
    4. 17LIVE will manage the personal data of the alleged infringer (such as a live streamer) according to the Privacy Policy. The complainant shall file a complaint/petition with the police/prosecutorial/judicial/tax authority, or other competent authorities if they wish to obtain the personal data of the alleged infringer. 17LIVE will cooperate with the provision of personal data upon the receipt of the demand of the competent authority following the legal procedures.
    5. The content published on or in 17LIVE Service and its Software/Website by a 17LIVE Service user cannot be recovered once it is removed by 17LIVE based on the IP infringement claim by a complainant.
    6. Infringement of intellectual property rights: If the alleged infringer has been reported for incident of IP infringement, 17Meida has rights to terminate to provide all or part of the services to that alleged infringer.
    7. How to report a copyright infringement:
      1. We recommend you to directly file the report to 17LIVE Customer Service (support@17.LIVE) (no electronic signature required) in order to obtain faster response.
      2. To notify 17LIVE in any other manner (such as written notice), the contact information is: 17LIVE Limited Legal Dept. 19F., No. 168, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City, 105 Taiwan Tel +886 2 2327-8989 Fax +886 2 2327-8067
  7. 17LIVE reserves rights to change the clauses by its own decision at any time. Unless we make or change the clauses due to legal or administrative reasons, we will provide reasonable and prior notice before the updated terms become effective. You agree that we may notify you by posting the updated terms on 17LIVE Service, and after the updated terms become effective, using the Service (or participating through other reasonable actions we designate) means that you agree to update the terms. Therefore, you should review these terms of use and the updated terms before using the Service. The updated terms shall become effective at the time of publication or at a later time as specified in the updated terms and shall apply from the effective date to the way you use the service.

For any questions regarding 17LIVE Intellectual Property Policy, please contact 17LIVE Customer Service: support@17.LIVE

Governing Law, Jurisdiction and Dispute Resolution

This version of 17LIVE App User Rule (including Terms of Service, Rules of User Conduct, Privacy Policy, and Intellectual Property Policy) will apply to those users whose IP address is located in the territory outside of Japan while registering for 17 account (“Non- Japanese User”). In case of any differences between English version and Chinese version of this user rule, the Chinese version shall prevail. The laws of Taiwan shall govern and Taiwan Taipei District shall be the jurisdiction over any dispute, allegation, request, or claim arising from Non-Japanese User’s downloading, installation, registration, log in or use of 17LIVE Service.